Terms and Conditions

Overview

These Terms and Conditions govern your use of EMBLUME (the "Site"), including all content, features, and services offered. By accessing or purchasing from EMBLUME, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

Products and Pricing

All products are described as accurately as possible, including materials, gemstone details, and dimensions. Due to the handcrafted and natural nature of fine jewellery, slight variations in stone size, colour, and finish may occur. Prices are listed in AUD and are subject to change without notice. We reserve the right to correct any pricing errors, including after an order has been placed.

Made-to-Order & Bespoke Pieces

Certain pieces are crafted to order. Estimated production timelines are provided on individual product pages and are approximate, not guaranteed. Bespoke or custom orders may be subject to additional terms communicated at the time of the enquiry.

Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock.

Shipping, Returns & Warranty

Please refer to our Delivery & Returns page and Care & Warranty page for details on shipping, our final sale policy, and warranty coverage. These policies form part of these Terms and Conditions.

Intellectual Property

All content on this Site, including designs, images, logos, and text, is the property of EMBLUME and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written consent.

Limitation of Liability

To the fullest extent permitted by law, EMBLUME is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.

Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated date.

Contact

Questions about these Terms and Conditions can be sent to us via our Contact page.